WaSaaS
E-commerce platform powered by AI WhatsApp integration. Enables businesses to manage online stores, process orders, and engage customers through automated WhatsApp conversations.
The Problem
Small to medium businesses struggled to manage high volumes of customer inquiries and orders coming through WhatsApp alongside their traditional e-commerce setups.
The Solution
Built unified SaaS solution with C++ ML service, RAG via pgvector, and Chutes AI embeddings. Powered by Langchain + OpenAI for intelligent WhatsApp automation, bridging e-commerce operations with instant order processing and AI-driven customer support.
Tech Stack
Impact & Results
Automated 80% of routine customer service queries
Reduced order processing time from 2 hours to 10 minutes
Increased customer satisfaction scores by 30%
Role
Full Stack Developer
Duration
5 months